S2K Commerce - Products Dropdown
S2K Commerce - Order Entry
The text covers both analog and digital communications. It features worked examples and exercises for students to solve within chapters, helping them to master new concepts as they are introduced.
The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Written by a former Times Crème PA of the Year, it deals with every aspect of these vital administrative roles and the necessary skills, including: relationship management, communication and confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.
The Definitive Personal Assistant and Secretarial Handbook is set to become a bible for all assistants world wide. Comprehensive and accessible, it will help you to maintain a professional image and achieve resounding success.
To access all additional resources for this book, visit http://www.koganpage.com/resources/pash
This revision guide provides concise coverage of the central topics within Social Psychology, presented within a framework designed to help you focus on assessment and exams. The guide is organised to cater for QAA and BPS recommendations for course content. A final chapter revisiting topics from a critical perspective has been included to cater for this increasingly popular approach. Sample questions, assessment advice and exam tips drive the organisation within chapters so you are able to grasp and marshal your thoughts towards revision of the main topics. Features focused on critical thinking, practical applications and key research will offer additional pointers for you in your revision process and exam preparation.
A companion website provides supporting resources for self testing, exam practice, answers to questions in the book, and links to further resources.
Introducing Leadership is a highly practical textbook which draws on robust research to present a clear picture of what leadership actually involves. It explores why leadership has become so important in recent years; the role leadership plays in achieving organisational success; the skills that effective leaders need; and the steps that anyone can take to become an effective leader.
This second edition expands its coverage into ethical practice and emotional intelligence, and looks at the impact that our increasing understanding of the brain is having on leadership behaviour and performance. It also considers the importance of trust for effective leadership.
Throughout the book there are boxes providing detailed exploration of key concepts, and case studies and review questions appear at the end of each chapter to stimulate critical thinking.
Introducing Leadership is for people at all levels in organisations, particularly those aspiring to their first leadership role or studying for leadership qualifications at ILM or CMI Levels 3 to 5.