Help students gain the knowledge and practical skills required for success both in CSEC (R) exams and in the real world of office work. Developed specifically for the Jamaican syllabus.

- Increase students' use and understanding of related vocabulary with key terms highlighted throughout and a comprehensive glossary.
- Support teachers and students with clear outlines of syllabus statements explaining the new skills and knowledge students will acquire to help focus learning, while an expanded SBA guide helps teachers and students through this integral part of the assessment.
- Test knowledge and prepare for the exam with in-text practice questions, case study analysis and end-of-chapter exercises.

Go Digital!
The accompanying CD-Rom and website present invaluable additional materials for further practice and revision. Log on now!
www.officeadministration.exintra.net/

Support and enhance exam preparation with contextualised questions, revision tips and examiner advice, to promote efficient and organised study.

- Annotations to guide candidate responses to the questions.
- What the examiners say to highlight the challenges faced by previous candidates.
- Frequently confused terms to increase awareness of the need to use the jargon appropriately.
- Revision tips which promote devisng and using strategies in a timely fashion to avoid being overwhelmed as the exam nears.