'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between strategy development and delivery needs a very clear focus; this is the key topic that the authors address.

The book highlights eight major fallacies in managing IT, and eighteen better practices. It then details how to draw up strategy, instigate navigation techniques and make sourcing decisions. Change and delivery are a major focus, as is infrastructure development. Caselets and full length case studies of organizations such as General Electric, Siemens, Colonial Mutual, Charles Schwab, Macquarie Bank, ICI, United Airlines, Norwich Union, Walgreens and Dell and have been included to show how strategies have been successfully implemented and managed.

History of Jamaica has been revised to bring the account of the island's history up to date. Many maps and photographs have also been added.

This edition of the authoritative History of Jamaica covers the whole of the history of the island from the arrival of the Arawaks a thousand years ago until the present day. That thousand year period has also seen the arrival of the Spaniards and the extermination of the Amerindians, the coming of the British and the introduction of slavery, the fight for freedom and the achievement of Independence.

This story, with its many facets: the Buccaneers, the Maroons, the National Heroes and others, is told by the Government Archivist in a flowing narrative which is backed by a knowledge based on the closest contact with original documants.