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This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

The book that revolutionized business communications has been updated for todays communication challenges. Crucial Conversations provides powerful skills to ensure every conversationespecially difficult onesleads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

This new edition addresses issues that have arisen in recent years. Youll learn how to:

  • Respond when someone initiates a crucial conversation with you
  • Identify and address the lag time between identifying a problem and discussing it
  • Communicate more effectively across digital mediums

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a Crucial Conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.

Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.

Item#:
9781260474213
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5276.00
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2803.25
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06
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This is a study of the West Indies in the mid-nineteenth century. William A. Green draws together the experiences of more than a dozen different sugar colonies and forms them into a coherent historical account. The first part of the book examines the West Indies on the eve of emancipation in 1830; the second explores the politics and society of the islands during the period 1830-1865, a key passage in West Indian history. Professor Green presents a clear general picture of the sugar colonies, and places British governmental policy towards the region in the context of Victorian attitudes towards colonial questions. His lucid and comprehensive account is an important contribution to Caribbean history.
Item#:
9780198202783
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812.50
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02
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Introduction to Art Therapy: Sources and Resources, is the thoroughly updated and revised second edition of Judith Rubins landmark 1999 text, the first to describe the history of art in both assessment and therapy, and to clarify the differences between artists or teachers who provide ""therapeutic"" art activities, psychologists or social workers who request drawings, and those who are trained as art therapists to do a kind of work which is similar, but qualitatively different. This new edition contains downloadable resources with over 400 still images and 250 edited video clips for much richer illustration than is possible with figures alone; an additional chapter describing the work that art therapists do; and new material on education with updated information on standards, ethics, and informing others. To further make the information accessible to practitioners, students, and teachers, the author has included a section on treatment planning and evaluation, an updated list of resources  selected professional associations and proceedings  references, expanded citations, and clinical vignettes and illustrations. Three key chapters describe and expand the work that art therapists do: ""People We Help,"" deals with all ages; ""Problems We Treat,"" focuses on different disorders and disabilities; and ""Places We Practice,"" reflects the expansion of art therapy beyond its original home in psychiatry. The authors own introduction to the therapeutic power of art  as a person, a worker, and a parent  will resonate with both experienced and novice readers alike. Most importantly, however, this book provides a definition of art therapy that contains its history, diversity, challenges, and accomplishments.

Item#:
9780415960939
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2173.25
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Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life-including the workplace, the classroom, and courtroom-adjunct programs-offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. It also addresses mediation on the fly where a more structured process is not possible or called for.
Bibliography
KARL A. SLAIKEU is president of Chorda Conflict Management, Inc., an Austin, Texas based consulting and training company specializing in conflict management systems and training. His previous books include Crisis Intervention: A Handbook for Practice and Research (1990, 2nd ed.) and Up from the Ashes: How to Survive and Grow Through Personal Crisis (1987).
Item#:
9780787901615
Your Price:
961.00
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4426.00
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Discovering that you are pregnant can be both exciting and daunting and there will be hundreds of questions you want answered. Produced in conjunction with Practical Parenting magazine, this authoritative and accessible book tells you all you need to know in an easy-to-understand and reassuring way. It includes:

-A detailed week-by-week guide to your baby's physical, mental and sensory development from the moment of conception through to birth.

-Life-size artworks, photographs from the womb and the latest in ultrasound 3D scans to show you how your baby is changing and growing.

-Advice on health, emotional wellbeing, antenatal care, diet and exercise to keep you and your baby in tip top condition.

-Expert information plus Practical Parenting readers' anecdotes give the most up-to-date and authoritative account of what women really experience and want to know.

-Explanations and advice on labour and birth to ensure you are well prepared for the big day.

Bibliography

Dame Karlene Davis is one of the most eminent midwifery professionals at London South Bank University. As general secretary of the Royal College of Midwives, she was also Britain's first black female trade union leader. In a career spanning more than four decades, she has remained a steadfast advocate for the rights of women to good quality maternity care, and an outspoken champion for midwives.

Karlene has also worked to improve midwifery services internationally. In 1997, she was appointed director of the World Health Organisation's Collaborating Centre for Midwifery, with a remit to advance midwifery practice and education worldwide and improve services for women. She also represented Europe in the International Confederation of Midwives for 11 years, serving as its president from 2005 to 2008. In 2001, she was made a Dame Commander of the British Empire in recognition of her services to midwifery and the NHS.

Item#:
9780600610342
Your Price:
637.25
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02
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Leadership can be a heavy load, wearing you down over time. In The 21 Most Powerful Minutes in a Leader's Day, you will learn the daily habit that can transform your leadership and organization from the world's #1 leadership expert.

John Maxwell, the #1 New York Times bestselling author, coach, and speaker, gives the roadmap to becoming a more principled and effective leader. Each chapter offers simple to read and understand laws of leadership, inspired by Maxwell's The 21 Irrefutable Laws of Leadership, the bestselling leadership book of all time. These pages are filled with practical insights and memorable tips that can be easily incorporated into your daily routine. Whether you're an executive, a pastor, or a leader in any capacity, this guide will empower you to lead with integrity and purpose.

In 21 Most Powerful Minutes in a Leader's Day, you will get:

  • Daily Leadership Lessons: Each chapter introduces a new rule of leadership to live by, making it easy to integrate into your daily routine.
  • Proven Strategies: Based on the best-selling The 21 Irrefutable Laws of Leadership, this book offers tried-and-true methods to enhance your leadership skills.
  • Transformative Insights: Practical and simple advice that can change not only your day but your entire life as a leader.

 

Maxwell's wisdom is not only easy to read but also profoundly transformative. By setting aside just 21 minutes a day, you'll embark on a journey that will revitalize your spirit and sharpen your leadership skills. Imagine the impact of daily reflection and devotion, guided by principles that have influenced Fortune 500 companies, international governments, and world-renowned organizations!

Dive into The 21 Most Powerful Minutes in a Leader's Day and unlock your full potential as a leader, one powerful minute at a time.

Item#:
9780785289272
Your Price:
3443.00
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This latest edition of ""Adapted Physical Education and Sport"", provides you with top-quality physical education for young people with disabilities and helps them get the most out of their sport participation. This new edition is updated to keep you current with today's trends in adapted physical education and sport and includes new chapters, major chapter revisions and an increased emphasis on best practice. ""Adapted Physical Education and Sport"" provides physical education teachers the information they need to develop high quality programmes for people with unique physical education needs.
Bibliography
Joseph P. Winnick, EdD, is a distinguished service professor of physical education and sport at State University of New York, College at Brockport, where he has taught adapted physical education for over 40 years.
Item#:
9780736089180
Your Price:
2788.75
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Description
06
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This is the classic work upon which modern-day game theory is based. What began more than sixty years ago as a modest proposal that a mathematician and an economist write a short paper together blossomed, in 1944, when Princeton University Press published Theory of Games and Economic Behavior. In it, John von Neumann and Oskar Morgenstern conceived a groundbreaking mathematical theory of economic and social organization, based on a theory of games of strategy. Not only would this revolutionize economics, but the entirely new field of scientific inquiry it yielded--game theory--has since been widely used to analyze a host of real-world phenomena from arms races to optimal policy choices of presidential candidates, from vaccination policy to major league baseball salary negotiations. And it is today established throughout both the social sciences and a wide range of other sciences. This sixtieth anniversary edition includes not only the original text but also an introduction by Harold Kuhn, an afterword by Ariel Rubinstein, and reviews and articles on the book that appeared at the time of its original publication in the New York Times, tthe American Economic Review, and a variety of other publications. Together, these writings provide readers a matchless opportunity to more fully appreciate a work whose influence will yet resound for generations to come.
Item#:
9780691130613
Your Price:
19862.00
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CHOSEN AS A BOOK OF THE YEAR BY NEW STATESMAN AND BBC HISTORY MAGAZINE

'In this searing book, Priya Satia demonstrates, yet again, that she is one of our most brilliant and original historians' Sunil Amrith, author of Unruly Waters

For generations, the history of the British empire was written by its victors. British historians' accounts of conquest guided the consolidation of imperial rule in India, the Middle East, Africa and the Caribbean. Their narratives of the development of imperial governance licensed the brutal suppression of colonial rebellion. Their reimagining of empire during the two world wars compromised the force of decolonization.

In this brilliant work, Priya Satia shows how these historians not only interpreted the major political events of their time but also shaped the future that followed. History emerged as a mode of ethics in the modern period, endowing historians from John Stuart Mill to Winston Churchill with outsized policymaking power. Braided with this story is an account of alternative visions articulated by anticolonial thinkers such as William Blake, Mahatma Gandhi and E. P. Thompson. By the mid-twentieth century, their approaches had reshaped the discipline of history and the ethics that came with it.

Time's Monster reveals the dramatic consequences of writing history today as much as in the past. Against the backdrop of enduring global inequalities and debates about reparations and the legacy of empire, Satia offers us a hugely important and urgent moral voice.

Item#:
9780241464120
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1024.50
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